What Information Do We Collect?
In general, Sherwin-Williams collects personal information from you when you voluntarily provide it to us by (1) registering on any of our Web Sites; (2) signing up to enter a promotion, participate in an event or survey, receive newsletters or other literature; (3) making product, project, or service inquiries; and (4) contacting us (including our webmaster, customer service representatives, or other employees) by e-mail or (5) providing other personal information to us in furtherance of our business relationship. In connection with these activities, we may collect personal information from you, including, but not limited to, your name, physical address, e-mail address, age, gender, telephone number, fax number, user name and/or password associated with the use of any of our Web Sites or web portal(s), occupation, company name, name of position within company, whether you are a Sherwin-Williams customer, your primary field of expertise, the type of product you are seeking, the type of project you are or will be working on, the time frame for starting your project, where you typically shop for paint and coatings products, the number of paint/coatings products you purchased in the past year, how you heard about Sherwin-Williams, or other information necessary to conduct business with you.
As part of the standard operation of our Web Sites, we may collect/obtain certain non-personal information from you including, but not limited to, your browser type (e.g., Netscape or Internet Explorer), operating system (e.g., Windows or Macintosh), Internet service provider, IP address, web sites visited, and the domain name from which you accessed the Web Sites (e.g., yahoo.com).
You are always free to decline cookies, but in doing so you may not be able to use certain features on our Web Sites. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from a computer's hard drive.
We may use web beacons to assist us in understanding how visitors to our Web Sites use such sites and/or to collect information regarding users activities on the web. We may utilize the services of a third party to collect such information for us.
How Do We Use Your Information?
Will We Disclose Information We Collect From You?
Sherwin-Williams may transfer or otherwise disclose information collected from you to the following entities for the following purposes: (1) to Sherwin-Williams' employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, and suppliers, if the disclosure will enable that entity to perform a business, professional, or technical support function for Sherwin-Williams; (2) to employees, independent contractors, service providers, and suppliers of Sherwin-Williams to fulfill a product or service request; and (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law. In addition and subject to your consent, we may disclose such information to our third party marketing or service providers who may use such information in their business operations or who may contact you with information they feel may be useful to you. By providing information to us, you consent to your receipt from us and/or from any of our third party marketing or service providers of information and data we believe may be of interest to you.
Do We Collect Information From Children?
We do not direct our Web Sites to, nor do we knowingly collect any personal information from, children under the age of 13.
What Happens To Your Information
In The Event Of Unforseen Circumstances?
In the event that Sherwin-Williams or any of its assets are acquired by a third party, personal information acquired by us may be one of the assets transferred.
Can I Access My Information?
If you would like to access or change any contact information you have provided to us, please contact us at firstname.lastname@example.org
How Can I Contact Sherwin-Williams?
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